The product (experience) can be extended at any time within 6 months after its expiration.
If the product has an expiration date, for example, June 5, 2024, the extension request can be submitted until 11:59 PM on December 5, 2024. Later requests will not be considered.
The product is extended for 12 months from the expiration date, regardless of the date the extension request is received. For example, if the product is extended 5 months after its expiration, the extended product will be valid for 1 year from its expiration date, meaning another 7 months, not 12 months from the extension date.
To extend the product, any price difference due to a price increase must be paid, as well as an additional fee on the current product price (without discounts) under the following conditions:
- For vouchers still valid on the application date, an additional 10% fee.
- For vouchers expired by no more than 1 month on the application date, an additional 20% fee.
- For vouchers expired by no more than 3 months on the application date, an additional 30% fee.
- For vouchers expired by no more than 6 months on the application date, an additional 50% fee.
If the product subject to extension is no longer available, another product must be chosen.
- If the price of the new product is the same or higher than the product subject to extension, the price difference between the products and the corresponding additional fee (depending on the time after the product's expiration) must be paid.
- If the price of the new product is lower than the product subject to extension, the appropriate additional fee (depending on the time after the product's expiration) must be paid based on the product subject to extension.
- If the new product is priced lower than the extended product, the remaining amount will not be refunded and will be considered as an additional fee.
Each product can be extended a maximum of two times (2). After 6 months from the product's expiration date, it can no longer be extended under any circumstances.
To extend the product, please fill out the form on the following LINK.
Vouchers issued after April 1, 2024, can be extended 3 months before expiration, starting January 1, 2025. To extend, you will enter your voucher number into the input field below, which will be active from January 1, 2025.
Enter your voucher number