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The ordering process is quick and easy, completed in just a few steps. You can choose from a variety of products representing experiences from our selection. After completing your order, you will receive one or more vouchers representing individual experiences. Vouchers can also be gifted as they are not tied to a specific person and are provided in the form of a gift voucher (PDF file) that can be printed.

With every experience order at Xsport, you receive a gift voucher in PDF format sent to your email address. The voucher contains all the key information about the purchased experience and is aesthetically designed, making it suitable for gifting electronically or printing.

You will receive a gift voucher in PDF format via email, which can be used for booking or gifted to someone else. You can view the appearance of the voucher at the link below.

Each order can be paid via bank transfer (pre-invoice), most credit or debit cards, and the PayPal system. If you pay with credit cards or PayPal, your voucher will be sent immediately to your email address. For bank transfers, you can send proof of payment for immediate dispatch or wait until the funds are received.

Vouchers for products from our selection will be delivered in digital form via email (PDF file). Physical delivery to your address will soon be available, and this option will be announced on our website and selectable before completing your order.

If the purchased voucher or experience does not suit you, you can request a refund within 14 days of purchase. The refund process can be initiated through your user account or via a dedicated webpage for customers without an account. If the refund period has expired, you can still exchange the voucher for another experience anytime within its validity period.